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Data Entry/Customer Service Associate

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  • Full Time
  • 1695 Mission St. San Francisco, CA 94103
  • Posted 6 months ago
  • Department: Front End/Customer Service
  • FLSA Status: Non-Exempt
  • Salary / Pay Rate: $19.00 - $23.00 /hr
  • Reports To: Customer Service Manager/Store Manager

POSITION SUMMARY

The Data Entry/Customer Service Associate Role is responsible for all phases of the Data Entry Department including, but not limited to entering purchase orders, forwarding to suppliers, and reconciling the conformations. Communicating with the Warehouse staff on shipments. Resolving purchase order discrepancies. Answering phones. Assist with customer service when needed. Help with other office duties.  Loss prevention. Fronting and facing. Keeping a clean department.  And providing knowledgeable and courteous answers to our customers.

We offer competitive compensation, a comprehensive benefits package that includes health, dental, life insurance, 401k plan with match, paid vacation, paid sick leaves, and 6 paid holidays, and associate discount.
*Work life balance – our store closes at 6pm and closed on most major holidays.
*Monthly and annual bonus for outstanding achiever employees.
*Annual bonus with 3 days of with pay for perfect attendance employees.
*We promote from within; we have many opportunities for career growth.
*We are a locally owned family business at a convenient location and offer free parking to employees
*The people – you will work with some of the most talented and supportive teams.
*You will enjoy employee discount pricing on all items we sell.

QUALIFICATIONS

Required:

  • Experience in data entry.
  • Must be able to multitask while being fast, accurate, and efficient.
  • Must pass a pre-employment drug test and background check.

Preferred:

  • Have great customer service skills.
  • Experience in a fast-paced hardware/Retail environment
  • Enjoy helping customers and ensure customer satisfaction by demonstrating an energetic, friendly, and positive demeanor.
  • Hardware and building material knowledge and experience.
  • Open availability to work.

    WORKING CONDITIONS

    Work Environment

    Indoors- No air conditioning

    On feet most of shift

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